Privacy Policy

1. Introduction

Vyapar Drishti is a cloud-based Software-as-a-Service (SaaS) platform owned and operated by Pixel PropX Solutions. This privacy policy applies to all users of our SaaS platform. Our platform is designed to help businesses manage billing, invoicing, inventory, and operational business data effectively while maintaining the highest standards of privacy and security.

We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services, and tell you about your privacy rights and how the law protects you.

Please read this privacy policy carefully. By using our services, you acknowledge that you have read and understood this privacy policy.

2. Information We Collect

We collect different types of information from and about users of our platform, including:

• Personal Identification Information: Name, email address, phone number, company name, and other similar contact information when you create an account.
• Usage Data: Information about how you use our platform, including features accessed, time spent, actions taken, and other similar metrics.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our platform.
• Customer Data: The data you upload, create, or process through our platform, which may include personal data of your own customers or employees.
• Referral & Payout Information: When participating in our referral program, we collect your UPI Virtual Payment Address (VPA) and beneficiary account name solely for executing reward disbursements. We do not collect or store Permanent Account Numbers (PAN) as annual referral withdrawals are strictly capped at ₹15,000 per user per financial year.
• Referee Identity Masking: To protect referee privacy, referrers can only view privacy-masked, non-identifying summaries of referred businesses (e.g. masked name like "R*** K***" and masked phone "+91 98*** **321") in their referral dashboard. Full referee account, contact, and business details are strictly kept private.

We collect this information through direct interactions (when you fill out forms or correspond with us), automated technologies or interactions (as you navigate through our platform), and from third parties or publicly available sources.

3. How We Use Your Information

We use the information we collect for various purposes, including:

We process your personal data only when we have a valid legal basis to do so, such as your consent, the necessity to perform a contract, compliance with a legal obligation, or our legitimate interests (where these don't override your rights and freedoms).

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as cloud hosting providers, payment gateways, and banking/payout rails (including Razorpay and RazorpayX for subscription billing and instant UPI referral payouts).
• Business Partners: Companies we partner with to offer integrated or co-branded services.
• Legal Authorities: When required by law, in response to legal processes, or to protect our rights.
• Corporate Transactions: In connection with a merger, acquisition, or sale of assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. International Data Transfers

We operate globally and may transfer your personal data to countries other than your country of residence. When we do so, we ensure appropriate safeguards are in place to protect your data and comply with applicable data protection laws.

These safeguards include:

• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules for transfers within our corporate group
• Adequacy decisions by the European Commission for certain countries
• Your explicit consent in certain circumstances

By using our services, you acknowledge that your personal data may be transferred to our servers and third-party service providers located in different countries around the world.

6. Data Retention and Deletion

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

The criteria used to determine our retention periods include:

• The time needed to provide you with our services
• Legal obligations that require us to keep data for a certain period
• Statutes of limitations, resolution of disputes, and enforcement of agreements

When we no longer need to retain your personal data, we will securely delete it. For customer data you add or upload to our platform, you can delete this data at any time through your account settings.

7. Your Rights and Choices

Depending on your location, you may have various rights regarding your personal data, including:

To exercise these rights, please contact us using the information provided in the "Contact Information" section. We will respond to your request within the timeframe required by applicable law.

Please note that certain rights may be limited in some circumstances, such as when we have a legal obligation to retain data or when the rights of others would be violated.

8. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. When we make material changes to this policy, we will notify you by:

• Posting a notice on our website
• Sending an email to the address associated with your account
• Displaying a notification within our platform

We encourage you to review this policy periodically to stay informed about our privacy practices. The "Last Updated" date at the top of this policy indicates when it was last revised.

Your continued use of our services after any changes to this privacy policy constitutes your acceptance of the revised policy.

9. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at:

We are committed to addressing your concerns and resolving any complaints about our collection or use of your personal data.

If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority or other regulatory agency.